Contact Pinnacle
Every engagement starts with an honest assessment of your file. Use any of the paths below to get in touch, there is no commitment required to start.
Schedule a Consultation
Book a direct consultation with Andre Nguyen to review your file, identify what is removable under the FCRA, and get a clear picture of the realistic next step. No commitment required.
Schedule via Calendly →Typically 30 to 45 minutes. Prepare your most recent credit reports if available.
Call Directly
Speak with the firm directly. Available for intake inquiries, existing client questions, and referral partner discussions.
(858) 252-6053Credit Diagnosis
Not ready to call yet? Start with the credit diagnosis. It takes about 10 minutes, assesses your file complexity, and tells you exactly what category of help you need before any conversation happens.
Start Credit Diagnosis →No email required to begin. Results delivered instantly.
Pinnacle Credit Management
San Mateo, CA 94402
No in-person appointment is required. All services are delivered remotely through secure document sharing, phone and video consultations, and electronic communication.
What Happens After You Reach Out
Whether you call, schedule, or start with the credit diagnosis, here is what the intake process looks like.
Initial File Assessment
The first conversation focuses on understanding the file, what is on all three bureaus, what the goal is, and what timeline is involved. No commitment is required at this stage.
Forensic Review & Case Determination
If the file is accepted, Pinnacle conducts a Metro 2 forensic review of every tradeline, identifying what is inaccurate, unverifiable, or FCRA-violating, before any dispute is constructed.
Fixed-Fee Engagement
If we move forward, a fixed fee is set based on file complexity. Under CROA, Pinnacle charges only after work is performed, never upfront. Full cost is disclosed before commitment.
Dispute & Escalation Execution
Disputes are filed at the forensic level. When bureaus auto-verify, the escalation stack engages: CFPB complaint, furnisher challenge under FCRA Section 623, and legal framing where warranted.
Useful Pages to Review First
These pages will help you understand what Pinnacle does and whether the service is the right fit before your consultation.
Ready to Talk?
Start with the credit diagnosis or schedule a consultation directly. No commitment required to begin.
Fixed-fee. FCRA & CROA compliant. San Mateo, CA, serving all 50 states.