At Pinnacle Credit Repair, we specialize in fast, professional credit repair services designed to help clients achieve meaningful results as efficiently as possible. We understand that choosing a credit repair company is a serious decision, and we strive to operate with transparency, professionalism, and integrity.
Three-Day Right to Cancel (Federal Compliance)
In accordance with federal law, all clients have the right to cancel services within three (3) business days of enrollment without penalty or obligation.
If cancellation occurs within this three-day period and no services have been rendered, the client is entitled to a full refund.
Services Rendered / Post to Cancellation Period
Once the three-day cancellation period has expired and services have begun, refunds are not guaranteed and are subject to the conditions outlined below.
Pinnacle Credit Repair does not offer refunds after the three-day cancellation period when any of the following have occurred:
- Credit analysis, audits, or consultations have been conducted
- Investigations, disputes, or preparatory work have been initiated
- Guidance, strategy, or documentation has been provided
- Time, labor, or professional resources have been expended on the client’s behalf
Performance-Based Refund Consideration
A refund may be considered only if all of the following conditions are met:
- The client has remained enrolled for at least 190 days
- No negative accounts have been removed, and
- No investigations or dispute actions were conducted during the enrollment period
Refund eligibility is evaluated after the 190-day period has fully elapsed. Refunds are not issued prior to this timeframe.
Voluntary Cancellation
Clients may cancel services at any time. Cancellation does not automatically constitute refund eligibility unless the conditions above are met.
Refund Request Process
To request a refund (when eligible), clients must complete the following steps:
- Contact us through the preferred method of communication, clearly stating the reason for the refund request.
- Allow five (5) to seven (7) business days for review and processing.
- If approved, a refund confirmation will be issued once the transaction is completed.
Important Notes
- Refunds are not issued for dissatisfaction based on subjective opinions, communication style, or content unrelated to services rendered.
- Refunds are not issued once meaningful work has been performed, even if the client later chooses to terminate services.
- This policy supersedes screenshots, third-party summaries, or informal representations not issued directly by Pinnacle Credit Repair.
Positioning Statement (Optional to Website / Marketing Use)
At Pinnacle Credit Repair, your reputation and financial future matter to us. We work aggressively and ethically to help clients reach their credit goals as efficiently as possible. Our objective is not just improvement, but lasting impact. We aim to be remembered as the company that helped change your life, not just your credit score.